Job Title: Shop ManagerOrganisation: Self Help AfricaDepartment: RetailLocation: Ballalley Lane, Mallow, Co. CorkSalary: €20,165.60Reports to: National Retail ManagerOrganisation Overview:In late 2021 Self Help Africa (SHA) and United Purpose (UP) merged. The two organisations – one headquartered in Ireland and the other in Wales – implement projects to end extreme hunger and poverty.This merger doubled our size and reach – and means that in 2022 we are implementing poverty eradication projects in 17 countries, mainly in sub-Saharan Africa. Collectively, we are also part of a group that includes social enterprise subsidiaries Partner Africa, TruTrade and Cumo Microfinance.In 2022 our work will reach more than six million people and invest upwards of €45m in more than 100 development programmes designed to improve food systems, facilitate access to markets and financial services, combat climate change, gender inequality, and improve access to clean water, sanitation and hygiene.This is an exciting time to join us as we unite two like-minded and entrepreneurial organisations seeking to tackle the global challenges in progressive and innovative ways.Key Responsibilities:To maintain the Gorta-Self Help Africa shop to the highest standardPresent both shop interior and shop window to the highest standardAdherence to GSHA shop handbook, policies and proceduresDrive and maximise sales within the shopTo ensure continuous supply of stockTo maximise the recycling businessTo respond promptly to correspondence received from other departmentsTo keep shop costs to a minimumStore, file, and, if necessary, copy, all correspondence to and from the shopTo assist other departments where and when necessaryManage Retail Assistant, Community Employment Scheme/TUS personnelAdhere to health and safety policyEnsure there is no discrimination on the grounds of race, creed, age, or sexual orientation.Ability to work under pressure and prioritise a changing workloadShop managers may be required to travel to other shops in the region, or to attend meetings set up by senior managementAny other tasks as requested by the Company from time to timeKey Relationships:Internal• Head of Retail• GSHA National Retail Manager• GSHA Retail Managers Network• Shop retail staff and Volunteer TeamExternal• Members of the publicKnowledge, Experience and Other Requirements:Essential• Must have completed secondary level education.• Must have store management experience 2-3 years minimum• Evidence of motivational and leadership skills• Ambitious with a proven ability to take initiative and implement change.• A proven track record in driving sales• Experience of working with members of the public• Attention to detail• Evidence of strong commitment to excellent customer serviceDesirable• Sales training an advantage.• Experience of the charity sector is desirable.• Clean driving licence and use of a car• Computer literateExcellent interpersonal and communication skillsBe an active team playerExcellent organisational and people management skillsHave a professional manner and be respectful to colleagues & othersBe reliable, goal oriented and work in a wholehearted manner with a “can do” attitudePlease upload a completedApplication Form, CV and cover letter outlining your suitability for the roleherePlease note incomplete applications will not be considered for shortlisting.The closing date for applications is Tuesday, 29th April 2025 at 5pm.Self Help Africa is an Equal Opportunities EmployerAll candidates offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. Specific roles may require Police/DBS/ vetting.Self Help Africa,4th Floor, Joyce’s Court,38 Talbot Street, Dublin 1.D01 C861IrelandTel. +353 (0)1 677 8880Privacy Overview
#J-18808-Ljbffr