A leading organization in customer service situated in Dublin is seeking an experienced Customer Support Manager to oversee the call center operations.
You will lead a team, manage performance, and drive improvements in service delivery while ensuring SLAs and KPIs are met.
Qualified candidates should have at least 5 years of relevant experience, including management roles, and proficiency in data analysis.
This is an excellent opportunity for someone looking to take on a leadership role in a dynamic environment.
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