We are seeking a Food and Beverage Duty Manager to join our dedicated team. This role is essential in overseeing daily operations, ensuring the highest standards of guest satisfaction, and supporting the seamless coordination of hotel services. The ideal candidate will possess strong leadership qualities, a passion for hospitality, and a commitment to delivering exceptional guest experiences.
We are proudly certified as a Great Place to Work since November 2023 for the third year running and have been certified as an Outstanding Employer for 2025 as part of Failte Ireland's Employer Excellence Program. We offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.
The key responsibilities of this role are:
* Manage and oversee the day-to-day operations of the Hotel with a focus on Food & Beverage.
* Work closely with other hotel departments, such as accommodation and front desk, to ensure a seamless guest experience.
* Monitor inventory levels, ordering and stock control to ensure optimal supply levels.
* Using your food and beverage knowledge/experience to inspire the team to deliver excellent service consistently and ensure a culture of improvement and best practices.
* Employee motivation and development, ensuring the team are well trained and motivated to perform.
* Ensuring the overall success of the hotel by maximising revenue and profit through a focus on sales and management of costs.
* Ensure compliance with all health, safety, and hygiene regulations, including food handling procedures and staff training
* Assisting with Staff rota for the bar and functions.
* Ensure that all guests receive exceptional service and resolve any issues or complaints promptly.
You will have:
* 2-3 years hands-on management experience with a strong background in food & Beverage operations.
* A genuine focus on exceptional customer care and the ability to ensure service standards are delivered consistently.
* Ability and interest in motivating, developing and leading a team of employees to deliver on and exceed customer expectations.
* Good time management and flexibility to work early mornings, evenings and weekends depending on the needs of the business.
* Excellent organisational, communication and interpersonal skills.
* Ability to work independently and as part of a team, and adapt to changing circumstances.
* Must be available to work evenings and weekends.
* Excellent level of English both verbal & written.
* Have full permission or hold a valid visa to work in the EU.
What we can offer you:
* Weekly Pay
* Company funded educational programmes
* Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
* Advanced online training programs through our E-learning personal development platform
* Access to GN Employee Assistance & Digital Wellbeing Program
* Access to Mental Health First Aiders on site
* Recruitment bonus through our GN Refer a Friend scheme
* Excellent Employee Recognition Programme including Employee of the Quarter, long service awards, team recognition days and random treat days
* Employee Social Events to celebrate our teams success together
* Industry leading complimentary meals on duty and barista style coffee
* Attractive 20% Employee discount on bar & restaurant food
* Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
* Save money and be healthy with our Bike to work scheme
* Complimentary Gym & Pool Membership: Stay fit and healthy with free access, plus a discounted rate for a family member.
* Xmas savings club
* On site parking
* Uniform provided.
Great National Hotel Ballykisteen is an equal opportunities employer. #J-18808-Ljbffr