Jobs
My ads
My job alerts
Sign in
Find a job Employers
Find

Senior customer representative

Dublin
eTeam
Customer representative
Posted: 18 December
Offer description

Location:
Leopardstown, Ireland

Work model:
Remote

Type of contract:
6-month contract (sick cover)

Our client:
A global healthcare company committed to advancing medical innovation and improving patient outcomes through science-led initiatives.

Position Summary

Responsible for Sales of the Company's Animal Health products within designated accounts in a specific geographical area. Achieve quarterly and annual sales targets in line with divisional and company business strategy. Build long-term relationships with all relevant personnel in practices/businesses within designated territories. Manage and allocate resources effectively to ensure optimum results. Represent the company in a positive and professional manner at all times. Report sales activities in a timely manner in accordance with company requirements.

Key Responsibilities

* Calls on accounts in designated area in line with divisional and company standards
* Develops business and market share within accounts through SMART objectives and agend
* Plans and organises time and resources effectively to meet all goals and objectives
* Takes ownership and accountability for activity within assigned accounts and territory
* Ability to make multiple product presentations utilising appropriate and relevant sales and marketing aids
* Demonstrates a sound knowledge of all the Company's Animal Health products and services to ensure optimum results
* Basic working knowledge of competitor's products, pricing and programs
* Identifies and develops opportunities within designated accounts to meet specific business objectives
* Adjusts work priorities accordingly in line with commercial requirements
* Completes all reports as required in a timely, accurate and consistent manner – reporting sales activities in accordance with company requirements
* Records and reports all suspect adverse events to QPPV as required under company policy
* Effective organisation of all company materials
* Understanding and adherence to all company policies

Major challenges of the role are:

* Drive for results
* Can be counted on to exceed goals successfully; is consistently one of the top performers; very bottom-line oriented; pushes self and others for results.
* Integrity and trust
* Is widely trusted; is seen as a direct and truthful individual; presents the unvarnished truth in an appropriate manner; keeps confidences; admits mistakes; does not misrepresent him/herself for personal gain.
* Learning on the fly
* Learns quickly when facing new problems; a versatile learner; open to change; analyses both successes and failures for improvement; experiments and tries new approaches to find solutions; grasps underlying concepts quickly.
* Negotiating
* Can negotiate effectively in challenging situations with both internal and external groups; can settle differences with minimal disruption; wins concessions without damaging relationships; can be direct yet diplomatic; gains trust quickly; has strong timing and judgement.
* Problem solving
* Uses rigorous logic and analytical methods to solve difficult problems; seeks effective solutions; probes beyond the obvious and identifies hidden issues; conducts honest analysis and does not stop at first answers.
* Peer relationships
* Finds common ground quickly and solves problems for mutual benefit; represents own interests while remaining fair to other groups; works effectively with peers; is trusted and collaborative; can be candid and constructive.
* Time management
* Uses time effectively and efficiently; prioritises tasks; focuses on important activities; achieves more in less time; able to manage broad responsibilities.

Qualifications

* At least two years of experience in companion animal veterinary product sales within an Irish environment
* Educated to advanced level (or equivalent), with further education to degree level or equivalent
* Self-motivated with strong decision-making skills
* Excellent written and verbal communication abilities
* IT literacy, ideally including practical use of MS Office in a commercial environment
* Knowledge of budgetary control and project management (desirable)
* Excellent client-facing skills, both written and verbal
* Strong time management skills and ability to work under pressure
* Ability to prioritise tasks effectively
* Ability to handle confidential matters with tact and diplomacy
* High attention to detail
* Persuasive and capable of influencing others successfully
* Ability to operate and communicate effectively at various organisational levels
* Ability to identify and develop new business opportunities
* Energy and resourcefulness with the ability to initiate and manage change
* Strong team-player mindset

Desirable:

* Passion and persistence
* Strong planning and organisational skills
* In-depth knowledge of the veterinary market
* In-depth understanding of sales processes and account management techniques
* Sound commercial acumen
* Strong presentation skills

Apply
Create an E-mail Alert
Job alert activated
Saved
Save
Similar jobs
Service jobs in Dublin
jobs Dublin
jobs County Dublin
jobs Leinster
Home > Jobs > Service jobs > Customer representative jobs > Customer representative jobs in Dublin > Senior Customer Representative

About Jobijoba

  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create an E-mail Alert
Job alert activated
Saved
Save