We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.
The hours for the role vary from 8am - 12am, with options for early, middle, and late evening shifts to ensure the team is fully covered at all times.
This role will include weekend work.
Previous Receptionist experience would be beneficial.
Key Responsibilities
* Ensure the smooth and efficient running of reception, providing warm and efficient service to all guests during their stay.
* Implement and adhere to effective controls regarding appointments, guest accounts, cash handling, and other duties.
* Handle customer comments and feedback according to standards.
* Answer phones professionally and respond to all messages.
* Provide services in accordance with departmental procedures.
* Maintain full knowledge of all hotel facilities and opening hours.
What are we looking for?
* Good organisational skills and a professional attitude.
* Professional telephone manner.
* Proficient computer skills.
* Ability to handle busy situations and manage workload effectively.
* Effective listening skills.
* Excellent communication and interpersonal skills.
* Previous reception experience is an advantage.
The Slieve Russell Hotel and Country Club is certified as a Great Place to Work 2024.
Benefits of working with us:
* Best Workplace Ireland in Hospitality 2025
* Great Place to Work Team Award 2025
* Top 20 Large Best Workplace Ireland
* Certified Great Place to Work for 3 consecutive years
* Best Place to Work 2024
* Best Menopause Champion Network 2024
* Excellent Employer by Failte Ireland 2023
* Investors in Diversity Bronze 2023
* Gold Award for Environmental Sustainability in the Tourism Industry by 50 Shades Greener
* Full training provided
* Employee discounts and incentives
* Full nutritious meals provided
* Free use of Gym and Leisure Centre
* Active Employee Health & Wellbeing Programme including Yoga and Mindfulness
* Employee Assistance Programme with free confidential helpline
* Active Employee Social Club
* Company Pension Scheme
* Company Sick Pay Scheme
* Career progression opportunities, including the chance to gain recognized QQI Level 6 qualifications
If this role interests you, please apply by contacting the People & Culture Department at people@slieverussell.ie.
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