Join to apply for the Mary Street Foods Sales Advisor role at Marks and Spencer.
Mary Street Foods Sales Advisor – 16 hours, part‑time position.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
Customer
* Create an exceptional customer experience by proactively serving our customers and role‑modeling the service behaviours.
* Always put the customer first and prioritise the customer before tasks.
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
* Involvement in Plan A activity to support store and local community initiatives.
Selling
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
* Actively take part in store events to achieve selling targets.
* Create selling opportunities at all service points.
Store
* Understand the store business priorities and play your part to improving the store performance.
* Follow safe and legal working practices.
* Make every penny count by working productively and minimize losses throughout the store.
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
Team
* Adapt and work flexibly across the store and remove support for your colleagues to meet customer and business needs.
* Own your personal development, continuously look for opportunities to grow your knowledge.
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Seniority Level
Entry Level
Employment Type
Part‑time
Job Function
Sales and Business Development
Industries
Retail
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