Operations Manager Role
This role involves managing the operational aspects of a hotel. It requires an individual who can effectively lead a team and ensure seamless day-to-day operations.
About the Job:
We are seeking a skilled Operations Manager to oversee various departments within the hotel, including Front of House and Food & Beverage.
* Deliver exceptional customer service by maintaining a professional demeanor at all times
* Supervise and train staff to meet performance expectations
* Develop and implement strategies to improve efficiency and productivity
* Ensure effective communication among departments to facilitate smooth operation
* Collaborate with management to achieve business objectives
Requirements:
To be successful in this role, you will need to possess:
* Minimum two years experience in a Management/Assistant Management position in the hospitality industry
* Prior experience in a similar operational role is highly desirable
* A proven track record of leadership and team management skills
* An ability to adapt to changing circumstances and priorities