Job Description
We are seeking an experienced Store Operations Manager to oversee the daily store operations and drive business results.
The ideal candidate will have a proven track record of delivering excellent customer service, managing staff, and maintaining high standards of visual merchandising.
* Support the management team to deliver on results and targets.
Duties
* Oversee daily store operations for smooth functioning.
* Manage and supervise sales assistants.
* Provide training and development to staff.
* Maintain high standards of visual merchandising.
* Manage stock levels.
* Handle customer inquiries and complaints.
* Maintain a clean and safe store environment.
* Ensure compliance with health and safety regulations.
* Manage cash handling and financial transactions.
* Deliver excellent customer service at all times.
Requirements
* Proven experience as a store supervisor or similar role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Accuracy in handling cash and financial transactions.
* Strong problem-solving skills.
* Flexibility to work various hours, including weekends and holidays.
* Knowledge of inventory management and merchandising.
* Able to train and develop staff.