Grand Circle Corporation or Overseas Adventure Travel is in business to change the lives of our travelers, employees, and communities in which we work and travel.
We are the largest US direct marketer of international travel, adventure and discovery for North Americans aged 50-plus, with successful programs in UK & IRELAND. We need a Country Manager based in the region to ensure we hire and optimize the very best staff to look after our passengers.
About This Role
This role requires extensive experience in hiring and coaching.
* Excellent leadership skills
* Deep knowledge on UK and Ireland
* Excellence-orientated
* Fluency in written & spoken English
* Willingness to travel extensively throughout the regions, and be able to spend time on the road
* The right aptitude and discipline to work from home
* Excellent interpersonal / communication and problem-solving skills
* Proficient in Microsoft Word / Excel
* Experience managing offices of an international tour & travel company
* Strong negotiation skills and experience with vendors in the travel/tourism business
* Ability to implement the company's performance-driven strategy with a strong focus on Excellence
* Passionate for Tourism and People
Responsibilities
* Manage day-to-day operations and drive the effectiveness of the regional staff to develop new programs and achieve quality goals, reporting directly to the Regional Manager
* Drive the hiring, training, scheduling, coaching, and managing of Tour Guides for products
* Create a strong team of high-performing Tour Guides who exemplify the company's culture, values, and team spirit
* Create strong relationships with vendors and support buying and profitability goals in the region
* Provide 24/7 emergency support and drive resolutions of issues
What We Offer
* Competitive compensation
* Incentive bonus based on targeted results
* Mert increase based on performance
* Personal and professional growth – Available on request
* Milestone bonus + travel certificate for every next 5th anniversary at GCC
* Worldwide GC tour packages available at discounted prices
* Full training program onsite
* Working as part of an international team (exposure to colleagues in worldwide offices)