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Operational controls specialist

Dublin
Intesa Sanpaolo Group
Posted: 3h ago
Offer description

Overview
You will work within the Operations team of the Dublin Branch and will be responsible for the administration and first-level controls of the insurance portfolio throughout its entire lifecycle.
You will ensure that portfolio activities are performed in line with internal procedures, product rules and regulatory requirements, with a strong focus on data quality, operational accuracy and compliance checks, including AML and FATCA/CRS obligations.
This role combines operational activities with a strong control mindset, contributing to the robustness and reliability of portfolio processes.
What you will be doing
Perform first-level controls on portfolio activities, including new business, post-sales transactions, and claims handling
Execute AML checks and controls on new business and post-sales activities, including follow-ups and documentation review
Perform FATCA/CRS classifications and controls, ensuring proper collection and validation of client information
Monitor and manage portfolio anomalies, ensuring timely resolution in coordination with relevant functions
Perform reconciliation and consistency checks across systems and with external parties
Process and validate post-sales requests (switches, redemptions, amendments, etc.) ensuring compliance with product rules
Support claims processing activities, including quality checks and documentation validation
Contribute to the maintenance and improvement of processes and procedures, operational dashboards and reporting tools
Who we are looking for
University degree in Economics, Law or related fields
2–4 years of experience in life insurance portfolio administration or operations
Experience in first-level controls and operational checks within an insurance or financial services environment
SQL and database literacy
Basic knowledge of AML and FATCA/CRS requirements
Exposure to AML processes and client due diligence activities
Fluent Italian and English
About us
Intesa Sanpaolo Assicurazioni offers innovative and customized insurance solutions.
It is committed to protecting what matters most to people, combining innovation and tradition to create value for customers and the territories of reference.
It promotes talent, diversity and professional growth, offering stimulating opportunities and challenges to qualified profiles in an inclusive environment.
We guarantee an inclusive and equal environment.
We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs.
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For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A. as Data Controller.
We invite you to review the dedicated Privacy Information Notice e for more details.
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