Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.We are looking for a Full Time Cafe Team Lead include opening and/or closing duties of the Avoca Sugartree cafe and/or, store assisting with day-to-day running of the department, and supporting the management team in a variety of different ways. Experience required. 5 days over 7.The Sugartree Team Lead's responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the hospitality or food industry and have a proven track record of seeking responsibility.ResponsibilitiesOpening and/or Closing of your Department as outlined by your managerCash HandlingCash ReconciliationCustomer Service queries including dealing with complaintsOrdering processes for the storeProvide general support to the management teamAd hoc duties as requiredRequirementsProven track record of seeking responsibilityExcellent customer service skillsAttention to detail and problem solving skillsReliable and flexible in their approach to workPrevious experience in a similar role an advantageExperience in a busy cafe or restaurant environmentSkillsFood Product KnowledgeCustomer ServiceTeamworkBenefitsPension SchemeProfessional DevelopmentEmployee Assistance ProgrammeEmployee Share Purchase PlanEmployee Referral BonusFamily Friendly PoliciesLife Assurance BenefitCycle To Work SchemeHealth & Wellness Programmes
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