TJ O' Mahony Prosperous, Co. Kildare, W91 P682, part of HPC Sales Ltd., Irelands' leading Builders Providers and Home Improvement/DIY Store, is looking for a full-time, Permanent Retail Sales Manager to join our Team.
Job Purpose
Manage the Retail Department, reporting to the Branch Manager. Oversee customer service, drive sales and ensure the efficient, profitable operation of the department.
Duties and Responsibilities
* Manage sales and customer service within the Retail department.
* Work with the Branch Manager to set targets.
* Be responsible for monitoring and achieving retail sales targets set by the Branch Manager.
* Manage receipt and processing, including delivery, of Online Retail Sales related to the Branch, and deal with customer queries regarding the same.
* Analyse sales figures and trends, daily, weekly and monthly.
* Organise quotations, dealing directly with customers and suppliers.
* Organise and control all stock cycle counts on the shop floor and related products in the Branch as decided by Group policy.
* Order stock, maintaining adequate and appropriate stock levels.
* Ensure efficient turnover of stock, avoiding build-up of old or obsolete product models.
* Run all promotions consistent with the HPC Group wide sales initiatives.
* Oversee profit and margin.
* Merchandise all Retail Goods for sale, maintaining best in class Retail Standards.
* Work with suppliers to ensure the product offering is relevant, keeping up to date with market changes and trends.
* Handle any customer queries.
* Manage and train staff in the Retail Department.
* Ensure all merchandising of shop floor product, and presentation of the shop floor meets the highest professional retail and Health & Safety standards, including managing supplier merchandisers.
* Ensure compliance with all Health and Safety and HPC Group Policies and Procedures.
Requirements
* Excellent communication and interpersonal skills.
* Motivated to achieve sales targets.
* Customer-facing sales experience.
* Strong product knowledge.
* Friendly, helpful attitude.
Benefits
* Employee Discount
* Commission/Bonus
* 22 Days Annual Leave
Hours
40 hours per week (Monday - Saturday)
HPC Sales Ltd. is an equal opportunities employer.
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