An established Facilities Management company based in County Limerick is seeking an experienced Senior Facilities Coordinator to join their team. This senior position will involve full responsibility for overseeing multiple client portfolios, managing subcontractor performance, handling high-level client communications, and driving operational efficiency across both scheduled and ad-hoc works.
Key Responsibilities:
1. Take ownership of a portfolio of Planned Preventive Maintenance (PPM) contracts, ensuring all service level agreements and compliance requirements are met.
2. Plan, schedule, and oversee the delivery of PPM works with subcontractors and in-house teams.
3. Act as the main point of contact for key clients, building strong, professional relationships and proactively addressing issues or queries.
4. Manage and delegate incoming ad-hoc and reactive work requests, ensuring timely allocation, follow-up, and completion.
5. Monitor subcontractor performance, including KPI tracking, quality assurance, and H&S compliance.
6. Support operational planning, reporting, and forecasting with the management team.
7. Lead process improvements to streamline scheduling, communication, and reporting workflows.
8. Maintain accurate job records, reports, and documentation for audit and client reporting purposes.
9. Assist in onboarding new contracts and mobilising services for new clients or sites.
Key Requirements:
10. Minimum 3–5 years' experience in facilities management, maintenance coordination, or service delivery role.
11. Proven track record of managing multiple contracts and client relationships.
12. Strong leadership and decision-making skills with the ability to delegate and prioritise effectively.
13. Excellent written and verbal communication skills with a professional, client-focused approach.
14. High level of organisational and time management skills, with the ability to handle competing deadlines.
15. Experience with CAFM systems and Microsoft Office (especially Excel and Outlook) is essential.
16. Knowledge of statutory compliance in building maintenance and PPM scheduling is a strong advantage.
17. A full, clean driver's licence is preferred.
What's On Offer:
18. A senior position within a growing and dynamic company with a strong reputation in the industry.
19. Competitive salary and performance-related incentives.
20. Opportunity to shape operational processes and contribute to strategic decisions.
21. Ongoing support and development, with opportunities for career progression.
22. A collaborative, forward-thinking work environment.
23. Employer Pension Contributions after 1 Year