Select
(part of the Select Technology Group) is the leading
Apple Premium Reseller
in the UK and Ireland with 21 stores across England, Ireland, Scotland and Wales.
What do you get from working at Select?
* A growing love and passion for all things Apple
* Competitive salary
* Fantastic Employee discounts
* Employee Incentives
* Employee Assistance Programme (EAP)
* Recognition of Long Service
Based in our Dublin Office, this role provides excellent scope for someone ambitious who will provide efficient and comprehensive sales operations support, acting as the point of contact between the Sales Team, supply chain and fulfilment.
As a 360 Sales Administrator to our extremely busy B2B teams, you will build a close working relationship with the Account Managers and support them and assist the Select 360 Department Lead with order fulfilment, supply chain sourcing and liaise with our internal logistics team to ensure that orders are dispatched within agreed customer timelines. Opportunity to work with the fast-growing department in the business.
Responsibilities And Duties
These include but are not limited to:
Report Generation - stock-takes and shipping.
Liaising with Distribution and Logistics Teams to ensure that customer orders ship in
expected timeframe and customer delivery KPIs are achieved.
Updating internal systems and communicating stock timelines, shortages &
constraints with teams.
Deployment of Select 360 customer devices as per customer request.
Organising the retrieval of customer device for ingestion to the Select 360 locations.
Working closely with the Service team to ensure retrievals are managed appropriately.
Fresh Desk ticket management.
Updating internal systems and communicating stock timelines, shortages & constraints with teams.
Developing relationships with customers to help build trust and increase order sizes and frequency.
Managing monthly fulfilment reports & product range.
Working with Purchasing Team to ensure that items are created efficiently and
accurately in BC.
Coordinate with warehouse to ensure that expected deliveries are booked in within
required timelines.
Coordinate departmental & Deploy 360 stock-takes with Warehouse
Work with courier & logistics partners to oversee domestic and international
delivery schedules.
Apple DEP & AppleCare reporting & audit
Participating in the development and streamlining of procedures
Education/Experience and Skills Criteria:
The successful individual should have:
Great attention to detail
Experience answering calls and assisting in ensuring all enquiries are answered
A proven ability to effectively communicate at all levels on a day-to-day basis and
to work in a fast paced, professional environment
A proactive approach and work on their own initiative
Full proficiency with Microsoft Office / Teams Suite
Excellent written and verbal English
Excellent organisational skills
An ability to work under pressure and to deadlines
An ability to work independently and as part of a team
Preferred Skills:
Knowledge of Apple products and solutions
Experience with BCBased in our Dublin Office, this role provides excellent scope for someone ambitious who will provide efficient and comprehensive sales operations support, acting as the point of contact between the Sales Team, supply chain and fulfilment.
If this sounds like a place you would like to work, you are aged 18 years or over, have the Right To Work in Ireland and you can demonstrate your passion, knowledge and determination, then we would like to hear from you. Please note that this role is a full-time role.
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