Head of Claims, NorthStandard EU DAC (NSEU, the Company)
Location: Dublin, Ireland
Published: 3 days ago
Closing in 18 days
This is a Permanent, Full-Time vacancy.
The Vacancy
Role Purpose
We have a new and exciting opportunity for a Head of Claims to lead the function for NorthStandard EU DAC (NSEU, the Company). Your role will be to oversee and direct all claims operations within the Company, ensuring effective and efficient claims management, upholding NorthStandard's commitment to superior service, integrity, and compliance.
Please note that due to regulatory requirements, you must be permanently based in Ireland.
Key Responsibilities
* Functional leadership: Oversee claims processes and performance, ensuring quality service and cost-effectiveness. Monitor risks and drive improvements. Support development of claims guidelines and procedures.
* Governance: Serve on the NSEU Executive Committee, Claims Leadership Team, and other relevant committees.
* Data Analysis: Review claims data to align with company strategies.
* Reporting: Provide claims performance reports to senior management and collaborate with group claims leadership.
* Relationship Management: Build relationships with members and brokers, support marketing, and promote offerings.
* Operational Development: Develop claims operations and resources.
* Exemplify Principles: Demonstrate NorthStandard Principles in performance and culture.
* People Leadership: Mentor and train the claims team in Ireland.
* Regulatory: Fulfill regulatory responsibilities as specified.
Skills / Qualifications / Experience
* Law degree or equivalent legal qualification, with 5 years PQE preferred.
* Experience in the maritime insurance industry, especially P&I or related fields.
* Knowledge of claims processes, products, and policies.
* Excellent communication, relationship management, and organizational skills.
Salary: Competitive, dependent on experience
The Company
NorthStandard is a leading marine insurer in the International Group, committed to diversity, inclusion, and excellence. We offer development opportunities, a collaborative environment, and a hybrid working model.
The Benefits
* Competitive salary, bonus, and benefits
* Flexible working arrangements
* Employee support programs and social events
The Values
Empowered
Trust, inspiration, development
Giving
Sharing attention, experience, expertise
Courageous
Challenging for better outcomes
Inquisitive
Embracing diverse perspectives and new ideas
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