My client is a global leader in fund services, corporate governance and related asset services and they are seeking a
Investor Services/ Transfer Agency Supervisor
to join their growing team in
Dublin City Centre.
This position is responsible for all aspects of shareholder servicing which includes processing subscriptions and redemptions, maintenance of the Shareholder Register, dealing with investor and client queries and providing the relevant reports to investors and clients.
The Role:
* Process subscriptions, redemptions, transfers, and switches for a range of onshore and offshore funds on the relevant Investor Services system.
* Resolve dealing related enquiries by email and telephone, supplying information relating to funds' portfolios, prices, dealing procedures, markets and currencies.
* Liaise with local offices, clients and shareholders around the world.
* Checking and Processing all activity for investors and client (transactions, reporting, ad hoc requests and queries).
* Ensure the accurate maintenance of shareholder register and investor files
* Prepare and distribute of shareholder statements and Investment Manager Reports.
* Distribute Interim and End of Year Financial Reports to Shareholders
* Ensure compliance with anti-money laundering procedures
* Reporting of Fund transactions to the Fund Accountant Teams
* Daily Reconciliation of Cash Accounts
* Timely resolution of audit requests
* Review and approve administrator processes and ensure all procedures are followed
* Communicate relevant information as appropriate up and down the line
* Complete all tasks to a high quality in a timely and accurate manner
* Manage and respond to client queries professionally, accurately and in a timely fashion
Requirements:
* 5 years + within investor services/transfer agency team (A-Z Transfer Agency)
* Detailed knowledge of transfer agency systems
* Able to adapt quickly to challenging and changing priorities
* Good knowledge of the Funds Industry
* Experience in Client management
If you are interested in making this position yours, please contact Louise Delaney, click apply below
Voted Best in Practice Accounting & Finance 2022, 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery