Workplace Services Manager Job Description
We are seeking a Workplace Services Manager to oversee the technical operations and management of workplace services. The ideal candidate will have experience in end-user device management, endpoint solutions, and software packaging.
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Job Description:
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* Coordinate the technical delivery of workplace technology services.
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* Take full accountability for the performance and quality of workplace services.
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* Proactively identify opportunities for service improvement and innovation.
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* Define governance and lifecycle management for hardware, OS images, and applications.
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* Ensure the optimal user experience with workplace technologies.
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Required Skills and Qualifications:
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* In-depth knowledge of Workplace / End User Device concepts, tools, infrastructure, and capabilities.
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* Proven skills in device management and endpoint solutions for laptops and mobile phones.
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* Strong vendor management skills with experience managing third-party relationships.
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* Excellent knowledge of the Microsoft suite of technologies, including MS operating systems, System Center Configuration Manager (SCCM), Co-management, Intune, Windows Autopilot, Azure Virtual Desktop.
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* Excellent knowledge of software packaging, Citrix, and cloud printing.
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* Demonstrated experience in workshop design, preparation, and leadership.
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* Demonstrated experience in technical team management.
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* Strong focus on integration & standardization.
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* Strong knowledge of Printing services and associated technology.
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* Language: English (Fluent).
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* Desirable: Second European Language.
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Benefits:
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* A culture that values opportunity for growth, development, and internal promotion.
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* Highly competitive salary package.
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* Comprehensive secondary benefits.
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* Significant contribution to your pension plan.
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* Excellent opportunities to develop and progress with a global organization.
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Others:
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CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
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