A leading global software support provider is seeking a VMware Senior Technical Support Engineer to deliver exceptional remote support to clients in Ireland or the UK. The candidate must have at least 5 years of experience with VMware technologies, excellent communication skills, and a passion for customer success. Responsibilities include troubleshooting customer issues, providing root-cause analysis, and assisting with knowledge management. This role promotes collaboration within a global support team, serving clients effectively in a 24/7 environment.
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