Duty Manager - Cork City Centre
Hours: 42 hrs/week,
Salary: €32, ,000 DOE
Reporting to: Assistant Manager & Store Manager
Type: Full‑time, Permanent
Why Join Us?
Be the backbone of our store. You'll play a key leadership role in day‑to‑day operations while learning fast-gaining skills in team supervision, stock control, customer service, and retail strategy. Perfect for someone committed to building a long-term career in retail management.
Core Responsibilities
* Support opening and closing procedures-registers, stock counts, secure premises
* Supervise replenishment and stock management, helping minimise waste and shrinkage
* Handle cash, ensure register accuracy, and assist with daily reconciliation
* Lead and coach team members during shifts, maintaining high service standards
* Resolve customer queries and complaints promptly and professionally
* Monitor KPIs (sales, waste, shrink, labour), and contribute ideas to drive performance
* Assist with staff scheduling, HR communications, shift coverage, and onboarding
* Support marketing initiatives-assist with in‑store promotions and social media updates
* Regularly attend management meetings and contribute observations or action items
* Maintain a clean, safe, and organised store environment, compliant with health & safety policies
About You
* Friendly, enthusiastic, and naturally confident
* Excellent communicative and leadership qualities-calms the team and motivates colleagues
* Flexible to cover both early mornings and evenings in a rotating schedule
* Reliable, proactive, and team‑oriented
* Retail or customer‑service experience is a bonus-but more important is attitude and commitment
* Business or management qualification helpful, but not essential