Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined — and now can't imagine living without. If you're motivated to a make a real impact and has the passion for innovation, a career with Apple might be your dream job.
Our SAP team is part of Apple's Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, payment processing, fulfillment and service for Apple products. We work with multiple Apple business functions including Retail, Operations, Services, AppleCare and Finance.
Description
B2B Commerce Functional Analyst is key position within our B2B E-commerce application space. We are looking for a person with a background in building innovative customer-facing web applications, in an enterprise environment.
The successful candidate will work closely across regions collaborating with business and technical teams delivering complex projects in Apple's fast-paced environment in different time zones. The role includes responsibility for all aspects of the project including:
Minimum Qualifications
Bachelor's Degree from accredited university in Computer Science/Information Technology with Retail and Sales Domain experience.
Proven experience in implementing and enhancing e-Commerce application for a global, multi-national corporation involving multi-currency and multi-language.
Experience as a Functional analyst for B2B eCommerce applications.
Demonstrable experience in system design, configurations and customisations of any SAP system full life cycle implementation for multi-national corporations is required.
Preferred Qualifications
Experience in multiple project methodologies like Waterfall, Agile, SCRUM, etc.
Excellent knowledge of SAP B2B Commerce functionalities including product modelling, product assortment, user management, customer management, catalog management, content management, shopping cart and checkout, product search, return management, payments and workflow management.
Strong business acumen around end-to-end OTC cycle including eCommerce platform, sales fulfilment, electronic payment processing, invoicing and settlement.
Experience in handling localisation and translation
Proven ability to work with and drive workshops/solutions in collaboration with stakeholders, communicating effectively both verbally and written.
Demonstrates creativity, innovation and proactive approach to challenge conventional norms.
Experience in integrating with SAP modules like SAP ECC, S/4 HANA and CRM
Experience in cloud-based, micro-service architecture, enterprise level web applications with high availability and heavy traffic.
Experience with automated testing methodologies and frameworks.
Hands on experience with Gen AI models and prompt engineering