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Service delivery administrator 17.5 hours per week

Thurles
North Munster MABS
Service
Posted: 15 November
Offer description

Candidate Pack and Application Form available on and the following linkIf you are interested in working within a dynamic, face-to-face money advice service, engaging with people from diverse backgrounds who are experiencing difficulty with debt we would welcome your application for the position of Money Adviser with our service.Perform telephony service, client assessment, and client appointment allocation for the nominated area and undertake reception duties.Update and maintain all databases including but not limited to the client management system in compliance with GDPR and any other legislative or best practice requirements.Provide comprehensive client analysis information and reports to the Money Advice Service Delivery Manager, covering but not limited to potential cases for discharge, eligible DRN clients, and eligible insolvency or bankruptcy cases.Provide reporting on client activity across the nominated area to the Money Advice Service Delivery Manager.Provide administrative support, including typing, record keeping, filing, input and maintenance of data information etc. as directed by the Money Advice Service Delivery Manager in compliance with GDPR and any other legislative or best practice requirements.Type the minutes of meetings where required, and to maintain files relating thereto.Prepare and maintain, in co-operation with the Money Advice Service Delivery Manager, full and proper financial records and processing of all transactions carried out on behalf of the Service Centre in compliance with the CIB financial controls and any other relevant controls, procurement and/or operating procedures.Work with the Money Advice Service Delivery Manager, in an administrative capacity on all client supports.Prepare and assist in the collation and collection of data for inclusion in reports as required.Support the Money Advice Service Delivery Manager in meeting all health and safety requirements as set out in the Safety Statement and all matters relating to premises management.Undertake ongoing training and professional development, appropriate to the position and as agreed with the Money Advice Service Delivery Manager.Attend seminars and meetings when directed by the Money Advice Service Delivery Manager.· Support regional projects/functions as required.Perform other duties appropriate to the role which may be required and agreed with the Service Delivery Manager from time to timeThis list is not exhaustive but serves to reflect the nature of the duties included in the role. Given the nature of the organization, the role is subject to change over time.Job Type: PermanentPay: €30,808.00-€45,468.00 per yearBenefits:Company pensionEmployee assistance programSick payAbility to commute/relocate:Slievenamon Road, Thurles, CO. Tipperary: reliably commute or plan to relocate before starting work (preferred)Work Location: In person

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