About the Role
The Chief Operating Officer (COO) will be a central member of our leadership team, reporting directly to and working alongside the CEO to help structure the business for continued growth and scaling.
As a COO, you will be responsible for the day-to-day leadership and management of the operational and support activities of our successful Technology business.
You will have an overarching responsibility for or influence over the following functions:
* Operations
* Finance
* Human Resources
* Information Systems
* Technology
* Traffic
* Risk
* New Business On-boarding
* Communication
* Investor Relations
* Fundraising
Key Responsibilities
Business Operations:
* Owning the existing business operations strategy and directing internal operations to achieve budgeted results and other financial criteria.
* Ensuring that processes and systems are built to scale.
Operations Management:
* Directing the development and installation of procedures, KPIs and controls for smoothly on-boarding customers.
* Day-to-day leadership and management of the operations and finance teams to ensure that agreed processes are followed and that high levels of operational efficiencies are maintained.
Financial Leadership:
* Providing executive leadership for financial modelling, forecasting and analysis, ensuring financial insights are used to make better decisions about formulating and executing strategy.
Leadership and Strategy:
* Responsible for leading all hands-on operational aspects of the company.
* Complex contract negotiation, shaping and execution.
* Lead innovation through business process improvement.
* Translating the company strategy into operational and financial plans.
Requirements:
* Bachelor's degree in a relevant field (e.g. Business Administration, Finance, etc.).
* Proven experience in business operations, finance and leadership roles.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
What We Offer:
* Opportunity to work with a successful Technology business.
* Competitive salary and benefits package.
* Remote work options available.