About the Role
We want to empower women and men to feel confident by providing personalized luxury consultations for skincare, makeup, and fragrances at L'Oréal Travel Retail units.
The role involves driving brand awareness and sales while creating a welcoming experience for each customer.
Responsibilities
Provide exceptional service to L'Oréal Group customers and achieve sales targets.
Work flexibly during retail hours, including evenings, weekends, and holidays due to airport operating all year.
Learn product knowledge (features, benefits, usage) and application techniques to give clients optimal results.
Generate sales using multi brand selling methods, product knowledge, and following the basic service flow.
Engage in traffic stops, when relevant, to share L'Oréal beauty with more people.
Use POS software and other digital systems required to run the counter.
Maintain counter/store quality and merchandising, ensuring appearance, cleanliness, and shelf availability.
Develop positive relationships with airport floor managers and head office.
Act as a brand ambassador with a positive attitude, event participation, and on brand grooming.
Convey passion through storytelling.
Connect with clients, provide solutions, and offer after sales/service support.
Qualifications and Expectations
Passion for exceptional service and luxury beauty, even without prior industry experience.
Approachable, friendly, and able to work within a team to create a positive environment with colleagues and customers.
Desire to learn fundamental product knowledge and application techniques.
Benefits
You will receive a competitive salary package and excellent benefits, including significant discounts across the L'Oréal portfolio.
Training and development opportunities will be available to support career progression into roles such as Make Up Artist or Counter Manager.
Equal Opportunity Employer
At L'Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome.
We welcome differences and are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status.
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