Job Description
We are seeking a highly skilled Plumbing Support Engineer to join our team in County Cork. As a key member of our client-facing support team, you will combine your technical expertise with customer support skills to deliver innovative heating and renewable energy solutions.
Your primary responsibility will be to provide product training and support to ensure correct system setup and troubleshooting for our installers, engineers, and distributors.
Key Responsibilities
* Build strong relationships with our partner network and customers.
* Provide expert product knowledge through comprehensive training sessions.
* Prepare accurate quotations, proposals, and documentation to facilitate sales and delivery.
* Monitor industry trends to identify opportunities for growth and expansion.
* Support the full sales cycle and deliver exceptional after-sales service to maintain high levels of customer satisfaction.
Required Skills and Qualifications
To succeed in this role, you will need:
Technical Expertise:
* Deep knowledge of plumbing systems and renewable energy technologies.
* Understanding of HVAC installation and maintenance practices.
Customer Support Skills:
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
Benefits
We offer a competitive compensation package, including:
Ongoing Training and Development
* Regular training sessions to enhance your technical skills.
Opportunities for Career Advancement
* Chance to grow within the company and take on new challenges.
Join Our Team
This is an exciting opportunity to join our dynamic team and contribute to delivering innovative solutions that make a real difference in people's lives. If you have the skills, passion, and drive to succeed in this challenging role, we encourage you to apply.