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Frontline support professional

Galway
beBeeAdministrative
Posted: 19 August
Offer description

Job Opportunity:

The Receptionist role at our centre is a great chance to make a lasting impression on both internal and external visitors.

Key Responsibilities:

* Maintain and develop relationships with internal customers and interface with Senior Management effectively.
* First line of contact for both internal and external visitors, presenting well and acting in a courteous and professional manner at all times.
* Meet & greet employees visiting the site and external visitors attending CIC events or meeting site leadership.
* Directs or performs coordination and preparation of visitors to Customer Innovation Centre, including coordinating security access cards and confirming appointments on Visitors Safe Permit portal efficiently.
* Support facilities work activities, answer calls from external and internal clients, and assist with administrative duties as required.
* Assist in responding to emergencies, such as fire evacuations and ambulance calls, and report lost and found incidents to relevant authorities promptly.

Requirements:

* Level 6 qualification with a minimum of 2 years of relevant experience, preferably in a busy office environment.
* Proficient in Microsoft Office software, particularly Excel, Outlook, and PowerPoint.
* Reception or office administration experience is essential.
* Candidate should be a dynamic team player who can work effectively and proactively on activities individually and with others.
* Ability to manage multiple projects and priorities, excellent attention to detail, and results-oriented approach are necessary.
* Proven problem-solving skills, ability to identify risks, and escalate issues as appropriate are also required.

Desirable Qualities:

* Good initiative and team player attitude.
* May provide guidance, coaching, and training to other employees within job area.
* Sets high standards and drives accountability in the execution of the role and models ethical behaviour consistently.

Why This Role?

This Receptionist role offers a fantastic opportunity to work in a dynamic and innovative environment, where you will have the chance to develop your skills and experience in a supportive and collaborative team.

What We Offer:

* A competitive salary package.
* Ongoing training and development opportunities.
* A positive and inclusive working environment.

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