Job: IT Support & Finance Operations SpecialistLocation: Dublin, IrelandWorking arrangement: 3-4 days onsite (Hybrid – Modern Dublin 2 offices)Salary: €35-40kPermanent PositionAre you ready to make an impact in a fast-growing fintech environment? We're looking for a Support & Finance Operations Specialist to join our dynamic team. If you excel at client support, financial operations, and thrive in high-paced settings, this could be your next career move.What You'll Do:Manage client IT support tickets, resolve issues, and ensure outstanding serviceCommunicate clearly and proactively with clients, meeting service expectationsLiaise with technical teams to drive timely solutionsOwn the invoicing and billing process, ensuring accuracy and timely paymentsPrepare reports on support trends, client performance, and outstanding balancesDeliver product demos and facilitate client feedback sessionsIdentify and implement process improvements in support and finance operationsWhat We're Looking For:2+ years' experience in client IT support, operations, or/and some finance understanding (fintech or SaaS a plus)Advanced Excel or Google Sheets skills (automation, analysis, reporting) - Excel WizzStrong customer service mindset and communication skillsExperience with Jira or similar project management toolsAbility to work independently and in cross-functional teamsIT, business, or finance qualification preferredBonus: Experience with HubSpot or other CRMs, and/or fluency in Spanish or Italian (But not essential)Why Join Us?Shape support and finance operations in a high-growth fintechExposure to innovative banking technologyCollaborative, ambitious, and supportive teamOpportunities for career growth across support, finance, and operationsCompetitive salary and benefitsReady to take the next step?Apply now and help us deliver exceptional client experiences and financial excellence.Job Type: Full-timePay: €27,843.26-€42,361.83 per yearBenefits:Company pensionPrivate medical insuranceProfit sharingWork from homeWork Location: In person