Job Title:
Senior Warranty Coordinator
Job Summary:
Our company is seeking a skilled Senior Warranty Coordinator to join our team. The successful candidate will be responsible for processing warranty claims, managing administrative tasks, and working closely with the service team to ensure successful resolution of warranty claims.
Key Responsibilities:
* Process warranty claims and related works across the dealer network
* Monitor and report on the progression of associated repairs and costs
* Collate necessary information for successful distribution to the service team
* Manage goodwill requests and process parts returns from the dealer network
* Ensure claims are processed in compliance with warranty agreements, company policy, and legislation
Required Skills and Qualifications:
To be successful in this role, you will require:
* At least 2-3 years administration experience in the motor industry
* Excellent attention to detail and accuracy in your work
* Numeracy skills
* Good organisation skills to manage your work
* IT system skills, including MS Office and Excel
* Able to work well in a team and adapt to new situations
* Fluent written and spoken English
Benefits:
We offer a competitive base salary commensurate with experience, performance bonuses, 22 days holidays per year, contributory pension scheme, employee discounts program, and employee assistance program.
How to Apply:
Please apply with your CV highlighting your relevant experience for this role.