Job Description & Summary
Are you passionate about helping organisations run faster, scale smarter and lead stronger with managed services? Delivery models have fundamentally shifted using globally connected networks and ecosystems and the latest technologies (including AI). Do you thrive in collaborative multi‑location environments where your expertise is required to architect and solution complex service delivery models for the benefit of our local clients? PwC Ireland is looking for a Business Development Lead for our Managed Services team, where your capabilities are needed to support our local business development activities, leveraging our global delivery network and 3rd‑party ecosystem to architect winning managed services and associated delivery chains to meet and exceed client expectations and to continue to grow our managed services business in Ireland.
Our Managed Services Team
At PwC Ireland, our Managed Services team shapes, solutions and delivers managed services with our global delivery network and 3rd‑party ecosystems with leading organisations across all sectors. We run managed services built on leading technologies so our clients can accelerate their business strategies, enabling them to run faster, scale smarter and lead stronger in an increasingly changing and complex business landscape.
Purpose‑Led Work You’ll Be Part Of
As a Senior Manager Business Development Lead with a strong focus on pre‑sales activities, you’ll work with our local client teams to identify and assess client opportunities and with our global delivery network and 3rd‑party ecosystem to shape, architect, propose and win managed services work with our local Irish clients. Your role is key for continuity during the business development cycle, acting as the hub between the local account team and our network and ecosystem. You will be the local lead responsible for pre‑sales activities and architecting the solution leveraging the best technology‑enabled managed service assets available across our network and ecosystem. Part of your role is also to work with client account teams helping identify other opportunities to add value to their client. In addition, you will be joining a fast‑growing local team and will have a role in further developing and building the local team.
Responsibilities
Directly identify and pursue Managed Services opportunities within your sector, including designing managed service solutions leveraging assets across our global network and 3rd‑party ecosystem.
Use your expertise and experience to support other sector account teams to drive their business development activities around Managed Services.
Work with service architects across the ecosystem to develop tailored services and proposals for local opportunities.
Work with the local Managed Services leadership to further develop and grow the MS business across all sectors.
Build the local PwC internal knowledge and understanding of Managed Services.
Develop collateral and insights to support managed service propositions.
Keep up to date on latest trends in Managed Services (e.g. application of AI) and any developments within our network and ecosystem to enhance our managed service solutions and proposals.
Coach and mentor consultant colleagues looking to extend their client portfolios into Managed Services.
Involve in contracting with our clients and our delivery network and 3rd parties.
Develop the team with coaching and mentorship to further enhance and build our local managed services capabilities.
Work with the local Managed Services leadership to further activate, develop and grow the managed services market for Irish clients.
Line of Service
Advisory
Specialism
Operations
Management Level
Senior Manager
Experiences and Skills
Track record in identifying and winning Managed Services opportunities and supporting engagement delivery.
Experience in, and understanding of, Managed Services delivery models and contractual and commercial constructs.
Experience working with inter‑territory delivery ecosystem to develop tailored solutions/services and proposals for clients.
Experience in advisory and implementation projects and how they both have a mutually reinforcing relationship with the building of a Managed Services business.
Interest in trends in the broader Managed Services market and how PwC can capitalize on those within the given sector.
Experienced people leader, with a background of inspiring and developing high‑performing teams.
Collaborative and pro‑active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in Managed Services.
Effective communication, both verbal and written.
Strong negotiation and contracting skills with proven experience.
Experience driving sales and operational excellence and high‑quality standards across managed services teams and processes.
Benefits
Competitive compensation package, inclusive employee benefits and flexibility programmes that support your wellbeing and work‑life balance.
Equal Opportunity & Diversity
PwC is an equal opportunities employer and is committed to building a diverse workforce that represents the communities we serve. We are proud to have signed the Business in the Community Inclusive Workplace Elevate Pledge and pursue an Inclusion First strategy that places inclusion at the core of our culture. All staff are encouraged to grow and succeed within an environment that embraces individuality, celebrates diversity and values inclusion.
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