Cosmo Intelligent Medical Devices, a leader in AI-driven medical devices, is seeking an accomplished Associate Director of Operations to support the VP of Operations in managing internal and outsourced activities across R&D, New Product Introduction (NPI), Manufacturing, Maintenance, Service, and global supply operations.This role acts as a strategic and operational partner to the VP of Operations, taking responsibility for day-to-day coordination, execution, and delegated oversight of cross-functional operational activities. The Associate Director ensures processes are efficient, compliant, and aligned with company objectives while driving continuous improvement across the operational ecosystem.Key Responsibilities1. Operational Leadership & SupportSupport the VP of Operations in overseeing all internal and outsourced operational activities across R&D, NPI, Manufacturing, and Service.Act as a delegated authority on operational issues when assigned, ensuring continuity and stability across the operational domain.Coordinate day-to-day execution of operational workflows, ensuring alignment with company goals and regulatory expectations.2. R&D and NPI Operating ManagementAssist in managing the contract and operational performance of outsourced R&D and NPI partners.Monitor development timelines, deliverables, and integration activities, ensuring smooth transition from development into manufacturing.Support continuous improvement of NPI processes and documentation.3. Manufacturing and Service Operating ManagementSupport the oversight of outsourced manufacturing and service operations to ensure product quality, compliance, and timely production.Coordinate with the manufacturing site on batch release requirements, documentation readiness, and quality standards.Track manufacturing KPIs, service levels, and operational performance metrics.4. Sales & Supply Process SupportAssist in managing the day-to-day sales supply process to the exclusive distributor.Ensure timely preparation, documentation, and release of shipments, working across supply chain and quality teams.Support demand forecasting and supply planning activities.5. Global Supply ComplianceSupport logistics and compliance processes for international product distribution.Ensure all documentation, export rules, and regulatory requirements are fulfilled.Coordinate with third-party logistics providers to maintain global compliance readiness.6. Cross-Functional Collaboration & KPI MonitoringWork closely with Quality, Regulatory, Commercial, Technical, and vendor partners to ensure operational alignment.Track KPIs and operational health metrics, generating data-driven insights for the VP.Participate in lifecycle management activities by gathering performance data and supporting improvement initiatives.7. Risk & Contract Management SupportSupport identification, assessment, and documentation of operational risks.Assist in monitoring vendor contract execution, ensuring adherence to SLAs, quality expectations, and obligations.Prepare risk reports, vendor reviews, and escalation summaries for the VP.8. Cost & Process OptimizationAssist the VP in managing operational budgets and tracking spending.Identify efficiency opportunities across processes, vendors, and systems.Support development and rollout of operational excellence initiatives.9. Team Collaboration & LeadershipSupport the development and mentoring of the operations team, fostering high standards and cross-functional cohesion.Provide guidance, structure, and operational clarity to junior team members.Act as a cultural ambassador for teamwork, continuous improvement, and innovation.QualificationsExperience7+ years in operations management within the medical device, pharma, or other regulated industry.Demonstrated experience working with outsourced manufacturing, R&D, or service partners.Strong understanding of batch release processes, global supply requirements, and regulated operations.EducationBachelor's degree in Engineering, Operations Management, Supply Chain, Life Sciences, or related field.Advanced degree or relevant certification (MBA, PMP, Lean Six Sigma) is an advantage.Track RecordProven ability to manage cross-functional operations and support senior leadership.Experience with regulated manufacturing environments and quality system processes.Equal Opportunity Statement:We support equal opportunities, without any discrimination; The research complies with Legislative Decree 198/2006