Promoting the UCC brand by working professionally and efficiently as part of a team or individually, installing, removing and relocating hot beverage equipment for a broad range of clients ranging from high street independents to national brands and organisations.
The Role:
* Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management
* Complete all necessary on-line job sheets, time sheets and other documentation as required, ensuring any paper work is available and has been reviewed and understood before setting off to site.
* Complete all necessary pre-installation checks, liaising with the client, other trades and third parties as indicated on work instructions to demonstrate a high level of customer care.
* Install equipment in line with company standards and current regulations, completing all post installation & commissioning checks.
* Identify any changes to scope or requests by the client, record any changes and complete all client paperwork prior to leaving premises to validate client satisfaction.
* Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily.
* Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
The Person:
* A confident individual with a passion for customer service
* Excellent understanding of coffee quality and associated equipment
* Demonstrates good problem solving skills and technical ability
* Computer literate with a clean driving license
* Self-motivated with a flexible approach to work, location and hours