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Client:
Hickey's Pharmacy
Location:
Dublin, Ireland
Job Category:
Other
-
EU work permit required:
Yes
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Job Reference:
6ed6999b3938
Job Views:
9
Posted:
20.08.2025
Expiry Date:
04.10.2025
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Job Description:
We currently have an exciting opportunity for a
Pharmacy Healthcare Advisor
to join the team in
Blanchardstown
.
Allcare support is a company that specializes in supporting Community Pharmacies to deliver excellent personalized care to their community.
The Allcare Pharmacy group is a network of pharmacies throughout Ireland that strives for customer service excellence, focusing on providing expert medical care, advice, and value to patients and customers.
Purpose of Role:
To deliver excellent customer service and provide advice and information to customers on all product ranges available in the Pharmacy.
To maintain the standard of category management and merchandising within the Pharmacy as directed by the Managing Pharmacist and in line with Company standards.
Duties and Responsibilities:
Provide product information and advice to customers across all product ranges, consulting with the Managing Pharmacist as appropriate.
Maintain good stock control, including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring delivery details are correct as set by the Managing Pharmacist.
Deliver professional and efficient customer service at all times, enhancing relationships with Pharmacy Customers.
Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
Maintain cooperative and professional working relationships with colleagues.
Fulfill requests for specific over-the-counter medicines using WWHAM questioning and recommend suitable medicines, referring to the Pharmacist where appropriate.
Adhere to security procedures and handle cash and receipts correctly within the Pharmacy.
Keep the Pharmacy clean and tidy, reporting any Health and Safety issues promptly.
Participate in training and development programmes and proactively develop the role.
Perform any other duties as required.
Teamwork:
Support other stakeholders within the pharmacy and the Allcare network to ensure company goals are met.
Work proactively and independently, building positive relationships within the pharmacy.
Participate in staff training and development programs and be proactive in role development.
Customer Focused:
Exceed expectations by making community pharmacies the local destination of choice.
Deliver high-quality customer service.
Provide advice and information on all product ranges available in the Pharmacy.
Qualifications, Experience & Skills:
At least 1 year of experience in Pharmacy, Retail, or Hospitality preferred.
Cashier experience is an advantage.
Excellent communication skills, both written and verbal.
Discretion in handling customer queries and confidentiality.
Attention to detail is essential.
Organized with the ability to multi-task under pressure.
Ability to work independently and as part of a team.
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