IT Support Specialist
Job Description
We are looking for an experienced IT support specialist to join our team. The successful candidate will have a minimum of 6 years of experience in IT support roles and strong knowledge of Windows operating systems.
Main Responsibilities:
* Provide technical support for desktops, laptops, and mobile devices.
* Troubleshoot and resolve software and hardware issues.
* Assist with the deployment and management of cloud services.
* Perform routine maintenance tasks and software updates.
* Document and maintain IT support procedures and knowledge base articles.
Essential Skills and Qualifications
* At least 6 years of experience in IT support roles.
* Strong knowledge of Windows operating systems and cloud services.
* Experience with mobile device management and support.
* Excellent troubleshooting and diagnostic skills.
* Strong customer service skills with effective communication.
What We Offer
This contract role offers the opportunity to work with a talented team and contribute to the delivery of high-quality IT support services.