About Us
We provide cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting, and security issues.
Job Description:
An exciting opportunity has arisen for an IT Helpdesk Engineer to join our growing team in Limerick or Clare. As an IT Helpdesk Engineer, you will be responsible for providing technical support to customers via telephone and onsite.
Key Responsibilities:
* Provide outstanding troubleshooting and technical resolution services
* Engage with customers
* Utilize remote access software to identify and resolve issues
* Complete regular network installations
* Occasionally travel to visit satellite sites
Requirements:
* Experience in a similar desktop support role
* Proficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office, and networking and routing technologies
* Excellent English communication skills
* A full, valid EU driving license
What We Offer:
* Develop your career with an innovative company
* Company vehicle (a new VW Golf van) with fuel card (depending on location and capabilities)
* Mobile phone
* 20 days holiday plus bank holidays
* Join an agile, expanding company
* Grow your career and future prospects
* Additional benefits after six months' service, including life assurance
About the Role:
This is a brilliant opportunity for a high-calibre IT professional with experience in a desktop support role to join our clients' growing company. In return for the unique knowledge and skill set you'll bring to the role, you'll receive an unrivalled level of support that will push you to be the best you can be while developing your career in a collaborative and innovative environment.
Why Choose Us?
We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.