Job Title:
Maintenance Administrator
Location:
Dublin
Company Overview:
My Client is a well-established facilities management company providing a wide range of maintenance services across Dublin. We pride ourselves on delivering excellent service to our clients through a skilled mobile team and trusted subcontractors.
Role Overview:
We are seeking a proactive and personable Maintenance Administrator to join our team. While the role involves administration, it is very much hands-on and requires excellent communication and follow-up skills. You will be actively managing jobs and liaising with clients, contractors, and internal teams to ensure work is completed efficiently and to a high standard.
Key Responsibilities:
* Receive and log maintenance requests from clients via phone or email.
* Create job sheets using the company's job management system (ABM), assigning a unique job number.
* Coordinate jobs with internal mobile teams (carpenters, roofers, general operations) or subcontractors (plumbers, electricians, glaziers, etc.).
* Communicate with clients to schedule appointments, confirm timelines, and provide updates.
* Track job costs, including time and materials, ensuring accurate billing.
* Maintain records for each job, ensuring completion and invoicing are processed correctly.
* Follow up persistently until each job is fully resolved.
Ideal Candidate:
* Friendly, approachable, and confident on the phone.
* Strong attention to detail and excellent organizational skills.
* Able to manage multiple tasks and follow up until jobs are completed.
* Practical, reliable, and capable of working independently.
Previous experience in administration, customer service, or retail
Working Hours:
* Monday – Thursday: 8:30am – 5:00pm
* Friday: 9:00am – 5:00pm
Why Join Us:
* Competitive salary and benefits including pension.
* Structured working hours with no late nights or weekend work.
* Opportunity to work in a supportive, people-focused environment.
How to Apply:
Please contact mairead..
com
for further information or to submit your application.