Overview
Join to apply for the Partnerships Manager role at Dojo.
We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in‑person commerce, is game‑changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The Role
We have an opportunity for an ambitious and commercially minded Scaled Partnerships Manager to join our Partnerships team. Dojo offers integrated card processing solutions to businesses in partnership with software partners (ISVs). Our partners include a diverse range of software providers, from hospitality and retail EPOS to healthcare practice management software and beyond. You will be integral to the fastest growing part of our business in a key role focused on developing and growing revenue‑generating partnerships across an assigned portfolio of scaled partners in the UK and Ireland. This role will be based in Dublin.
What you will do
* Nurture and develop relationships with your assigned portfolio of partner accounts to drive revenue growth. You will work mainly with 3 partner types: ISV, resellers and referral partners.
* Create rapport with key decision makers and influencers across all levels of your assigned partners, including executive, sales, operations, and support staff.
* Manage and influence partners to adopt best practice to maximise customer adoption of Dojo's products and services.
* Complete regular business reviews with partners to set goals, identify actions and track progress towards mutually agreed objectives.
* Design and execute Joint Business Plans for key partners in your portfolio.
* Forecast and report on partner performance (including applications and campaign results) on a monthly basis.
What you will bring
* Previous partner management experience (preferably within the payments industry)
* Well‑developed commercial acumen
* Proactive, growth‑focused mindset
* Ability to influence behavioural change in others
* Ability to adapt your approach to various audiences, from c‑level executives to support staff
* Thrive as part of a target‑driven, high‑performance, high‑expectations team
* Demonstrated proactive troubleshooting, listening and problem‑solving skills
Dojo home and away
We believe our best work happens when we collaborate in‑person. These "together days" foster communication, drive innovation and spark our brightest ideas. That’s why we have an office‑first culture, working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch‑up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what's curious, relentless, and customer‑obsessed?
* You're curious. You have a real desire to learn and create.
* You're relentless. You keep going even when it's easier not to.
* You're customer‑obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well‑known eateries, Dojo payments serve over 150,000 places across the UK. Building teams to reflect the diversity of the businesses we serve is fundamental to creating relevant, innovative products. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you're curious, and you think customer‑first, you have a place at Dojo. To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.
Seniority Level: Mid‑Senior; Employment Type: Full‑time; Job Function: Business Development and Sales.
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