We are currently seeking a skilled Service Advisor to join our team.
This is an excellent opportunity for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service.
The successful candidate will have the ability to work effectively in a fast-paced environment, providing accurate and timely information to customers while maintaining a high level of professionalism.
Key Responsibilities:
* To provide exceptional customer service, ensuring that every interaction with customers is positive and memorable.
* To maintain accurate records of customer interactions, including vehicle details, maintenance history, and any issues or concerns raised.
* To stay up-to-date with product knowledge and technical information, enabling the provision of expert advice to customers.
* To collaborate with colleagues to ensure seamless communication and effective problem-solving.
Requirements:
* Exceptional customer service skills, with the ability to build strong relationships with customers.
* Strong communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
* Able to maintain accurate records and provide timely updates to customers.
* Ability to stay up-to-date with product knowledge and technical information.
Benefits:
* Ongoing training and development opportunities.
* A competitive salary package, including bonuses and benefits.
* A dynamic and supportive work environment.
* Opportunities for career progression and growth.