Our company is seeking a highly skilled Account Manager to join our team. The ideal candidate will have experience in account management or related areas such as sales, customer service, or experience in advertising agencies.
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The role of the Account Manager will be to establish and manage an expanding portfolio of direct customers, focusing on driving revenue via strategic planning, product adoption, education, and customer satisfaction. To succeed in this position, you must possess consultative sales skills, a focus on customer service, and thrive in a dynamic and data-driven environment delivering against tight deadlines.
We are looking for someone who can:
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* Manage a portfolio of clients with a focus on driving revenue and year-on-year growth
* Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges by using data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
* Drive product and best-practice adoption across the portfolio
* Build mutually beneficial relationships with advertisers to grow their spend
* Identify growth opportunities and trends across the portfolio
* Effectively manage priorities and time in order to meet deadlines and administrative tasks
To be successful in this role, you will need:
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* A Bachelors or Masters degree or equivalent experience
* 1+ years of relevant experience
* Critical thinking, analytical skills with an entrepreneurial and proactive mind-set
* Effectively prioritise tasks and manage time, even under high-pressure situations
* Articulate complex data stories in simple language to customers via day-to-day communications and regular presentations
* Team working skills and capacity to work in an international work environment with a passion for making an impact
* Fluency in English
Prior experience in customer sales, account management, sales support, agency account management, or consulting would be advantageous but not essential.
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