Job Summary
We are currently recruiting for an experienced Account Handler within our Corporate Operations Team.
In this role, you will service a commercial portfolio of customers and provide end-to-end servicing to a panel of corporate customers.
The role will be pivotal to retaining profitable existing business and generating new business where possible.
Key Responsibilities
Provide ongoing servicing to existing clients and closely manage the relationships throughout the renewal cycle to ensure retention of the account.
Strategically communicate with customers as required.
Analyse customer needs, identify opportunities to strengthen risk-management structures and identify cross-selling opportunities for the sales team.
Market and present customer accounts to insurers and negotiate premiums on their behalf.
Collect and submit any additional information required by underwriters and follow up to ensure placement of risk.
Input all information correctly onto Applied Relay and provide clear and concise file notes.
Monitor and review business figures (new business, renewals, fees & commission, margins, etc.) and ensure collection of monies due on the account.
Attend customer meetings with the sales team on prospects and provide subject-matter expert support as required.
Lead and participate in business projects as they arise.
Stay abreast of insurer appetites and competitor activity in the marketplace and react accordingly.
Ensure compliance with all regulatory and legal requirements, Central Bank codes, and Brown & Brown Ireland procedures and business ethics.
Desired Skills and Attributes
6+ years' experience working in commercial broking or relevant insurance experience.
Good knowledge of commercial insurance product ranges across Marine/Cargo, Property and Business Interruption, Employer's Public & Products Liability, Motor Fleet/Motor Trade, Professional Indemnity, Management Liability (Directors & Officers Liability, Employment Practice Liability), Cyber Liability Insurance, APA/CIP qualified.
Customer knowledge and understanding of their business and industry sectors.
Proven track record in customer account management and retention.
Clear and comprehensive understanding of the regulatory and legal environment.
Benefits
Market-competitive salary.
Discounted personal insurances.
An active sports & social club.
Pension & associated benefits.
Generous parental leave policies.
Stock purchase schemes for teammates.
Insurance exam support scheme including paid study leave.
Hybrid working opportunities.
Employee assistance programme.
Onsite parking.
We are an Equal Opportunity Employer.
#J-*****-Ljbffr