Why This Role Matters
Food & Beverage is the heart of our hospitality. As
F&B Operations Manager
, you'll shape the guest experience across all outlets and drive performance through service excellence, team leadership, and disciplined financial management. Your vision, innovation, and attention to detail will elevate guest satisfaction, strengthen culture, and deliver results—living our commitment to the
Passionate Pursuit of Perfection
.
What You'll Do
* Own F&B performance
: deliver guest satisfaction, revenue growth, and cost control.
* Audit & improve
: run regular service/quality audits; drive continuous improvements.
* Lead daily ops
: ensure outlets, facilities, and equipment are clean, safe, and guest-ready.
* Drive financials
: manage budgets, P&L, food & labor costs, discounts, and variance.
* Shape the offer
: partner with the Head Chef on menus, pricing, recipes, and merchandising.
* Champion VIP service
: align teams on reservations, arrivals, conferences, and VIP lists.
* Collaborate cross-functionally
: work with Sales & Marketing on promos and in-house packages.
* Build the team
: coach, recognize, and hold standards for productivity and service.
What Makes You a Great Fit
* 3+ years in a Senior F&B Operations Manager role
(hotel or equivalent high-volume setting).
* Strong track record improving
guest satisfaction, cost control, and revenue
.
* Proven leadership: coaching, recognition, performance management, and cross-department collaboration.
* Commercial acumen: budgeting, forecasting, P&L review, and corrective action.
* Expertise in menu engineering, recipe costing, and operational efficiency.
* Passion for hospitality and creating memorable guest experiences.
Perks & Benefits
* Salary:
EUR45,000 per year
* Relocation assistance
* Company pension scheme
* Death-in-Service benefit
* Employee referral bonus
* Friends & Family restaurant discounts
* Special hotel accommodation rates
* Paid internal & external training days
* Access to trained Mental Health First Aiders
* Social & wellbeing events
* Annual awards, service recognition, Monthly "Team Member of the Month"
* Meals on duty
* Assistance with Leap Cards
Who We Are
For over
128 years
,
The Metropole Hotel
(Trigon Hotels) has welcomed guests to the heart of Cork. We're a team that brings warmth, skill, and personality to every moment. At
Trigon Hotels
, you'll find a place to grow, discover your potential, and build skills for life—within one of Cork's most iconic Victorian landmarks.
We value passion. We value teamwork. We value creativity. #WeValueExceptional