Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
Responding to customer queries via phone, email or chat. Helping customers use specific features. Reporting bugs and testing scenarios. Updating databases with tech issue info. Providing advice and assistance to customers. Informing about new features and updates. Following up to ensure issues are resolved. Sharing feedback with internal teams. Generating sales leads. Other relevant duties.
Career Level
* Experienced [Non-Managerial]
Candidate Requirements
Essential
* Minimum Experienced Required (Years): 4
* Minimum Qualification: No Qualification OR Customer Relations
Desirable
* Ability Skills: Administration, Communications, Computer Literacy, Customer Service
* Competency Skills: Collaboration, Negotiation, Networking, Teamwork
* Specialising In: customer relations
* Driving Licence: Full C
* Languages: English C2-Master (Fluent)
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