Senior Operations Manager Job Description:
The Senior Operations Manager plays a vital role in driving operational efficiency and excellence across the hotel. Key responsibilities include overseeing daily operations, ensuring guest satisfaction, and driving revenue growth through effective management of the Food & Beverage areas, focusing on wedding and event business.
Key Responsibilities:
* Collaborate with the General Manager to maintain a timely and efficient support system.
* Lead the management of the Food & Beverage areas, with a focus on enhancing the overall dining experience.
* Develop and maintain strong relationships with key industry partners and stakeholders.
* Conduct market analysis and competitor research to inform strategic decisions.
* Communicate effectively with trade partners and provide regular reports.
Requirements:
* Prior experience in a senior operations role.
* Excellent communication and organizational skills.
* Able to work effectively as part of a dynamic team.
* Intermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.