St. Michaels House Lead Systems Engineer Grade VI Full Time Permanent St. Michael's House (SMH) is a leading organisation in the field of disability in Ireland and has a turnover of €100m; a staff complement of over 1,850 employees and delivers services to over 1,900 children and adults, their families, and carers in over 170 & networks locations across the greater Dublin area. SMH has a research partnership with UCD and runs QQI accredited programmes of education up to and including Honours Degree Level through its Open Training College. REQUIREMENTS Essential Qualifications A relevant third-level qualification in Information Technology or a closely related field, or equivalent professional experience. A full, valid Irish drivers licence is essential for this role. Desirable Qualifications Suitable technical qualifications (such as CCNA, relevant Microsoft certifications, VMware etc) Essential Experience 10+ years of IT support work experience, with expertise in server hardware / virtualisation, cloud platforms, disaster recovery and business continuity solutions. Track record of managing projects and ICT staff, to ensure on time delivery of all work within agreed SLAs Proven track record in supporting and managing Microsoft 365. NAS Configuration and Administration Microsoft Server design, build and administration. Network integrations with experience of managing DHCP and DNS in a large complex network Client builds and support, with knowledge of Windows 10 / 11 and various Office releases. Security Patching across all platforms AV management, including endpoint and encryption management. VMware vSphere experience. Citrix XenApp administration, configuration, and support. Ability to prepare informal and formal technical documentation and to keep accurate records and logs. Proven track record in developing and implementing ICT infrastructure strategies aligned with business objectives. Proven ability to communicate effectively and gather requirements from users at the business unit level Experience managing relationships with IT vendors and ensuring service delivery. Analytical and problem-solving skills to diagnose and resolve complex technical issues. Please check the information booklet attached for more details. SALARY SCALE: Successful candidates will be paid in line with HSE Grade VI revised consolidated pay scales, i.e., € Point 1: €57,325 to Point 7: €70,034 per annum pro rata. Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above HOURS OF WORK: 35 hours per week. Benefits of working in St Michael's House HSE Pay Scale (incremental*) Premium Payments (Frontline staff) Sick Pay Scheme Paid Maternity Leave Pension Cycle to Work Scheme Generous Annual Leave Employee Assistance Programme Training / CPD Career Progression To Apply: 1. A comprehensive CV, detailing education, skills, career history, experience. 2. A short cover letter/personal statement (i.e., no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position of Lead Systems Engineerwith St. Michaels House. Only candidates shortlisted for interview will be contacted. Job offer is subject to approval under the process of funded posts in Disability Services in the HSE and Section 38 Agencies. Informal queries: Brian Delaney at brian.dela (Links Not Allowed) Closing date : 19th September 2025 at 5:00 pm Interviews will be held from Thursday 25th of September 2025. Candidates should note that canvassing will disqualify them. St. Michaels House is an equal opportunities employer. Skills: A relevant third-level qualification in Informa... Full valid Irish drivers licence is essential f... 10+ years of IT support work experience