Job Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key Responsibilities
Day-to-day management responsibility for high‑velocity assembly operations
Deep dive and solve supply chain blockages that affect the rack delivery SLA’s – be and own the escalation for all vendor‑related issues including production, engineering, BCP, and quality
Own process engineering optimization and cost reduction initiatives for sustaining projects – manage vendor operational excellence through data‑driven metrics and continuous improvement activities
Guide best practices on manufacturing, including process control, line optimization, tool effectiveness, and R+R
Lead quality defect evaluation and internal escalation/coordination for complex CAPA
Solve technical problems across a broad set of manufacturing commodities
Mentor team members engineering on best practices for manufacturing
Propose design changes that will enhance product sustainability
Evaluate product engineering changes orders (ECOs)
Build and maintain positive relationships with stakeholders in supply chain, design engineering, quality, deployment, and product leadership
Contribute to strategy, define department metrics and measures to ensure success
Up to 30% travel required
A Day in the Life
Review production metrics and escalations: begin the day by reviewing key performance indicators (KPIs) from the previous day’s high‑velocity assembly operations, identify immediate escalations from vendors or internal teams, and address them quickly to prevent production delays.
Cross‑functional meeting on engineering challenges and supply‑chain efficiency: attend a meeting with stakeholders from procurement, logistics, and manufacturing engineering to discuss ongoing supply‑chain initiatives, review progress on strategic initiatives, and focus on reducing lead times and overall costs.
Vendor operational excellence review/action: analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts, identify trends or issues, and use data‑driven analysis to recommend performance improvements. Lead or drive a discussion with key vendors to drive continuous engineering improvement initiatives.
Team sync on technical systems changes: collaborate with internal technical teams to discuss necessary system changes that can improve efficiencies in cross‑functional processes, provide clear requirements and set project timelines to ensure system updates align with production goals.
Analyze supply‑chain steps from pre‑order to post‑shipment: deep‑analysis of each step to enable flow of orders, reviewing POs, BOMs, ECOs, RCOs, material shipments, and AWS supply‑chain tools to ensure maximum utilisation.
Basic Qualifications
Bachelor's degree in electrical engineering, mechanical engineering, or a related field
Experience with data‑analysis tools such as Excel, pivot tables, SQL, Tableau, etc.
Experience managing multiple projects and priorities across teams in a fast‑paced, deadline‑driven environment
Knowledge of supply‑chain management concepts – forecasting, planning, sourcing, optimisation and logistics or equivalent
Experience engaging and influencing senior executives, demonstrating a strong familiarity with decision‑making processes in enterprise customers
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience managing multiple projects, prioritising, planning, and managing time
Experience in high‑volume manufacturing operations or sourcing environments
Experience delivering complex projects with prior ownership of the operation of a mission‑critical team and/or product
Preferred Qualifications
Master's degree or above in management, business administration, economics, engineering, or marketing
Experience in project management of technical programmes
Six Sigma Black Belt certification, or experience managing teams
Experience in operational excellence, continuous improvement, or process improvement roles
Experience leading engineering design projects and interacting with cross‑functional teams
Experience in programme, project, product management, or leading a product implementation process
Travel up to 20% of the time
About the Team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stop innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services.
Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s best employer. You’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources to help you develop into a well‑rounded professional.
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We make recruiting decisions based on your experience and skills, value your passion to discover, invent, simplify and build, and protect your privacy and the security of your data.
For more information about how we collect, use and transfer the personal data of our candidates, please consult our Privacy Notice. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accommodations page or contact your recruiting partner.
Company: Amazon Data Services Ireland Limited
Job ID: A10422364
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