The Wellness Director is responsible for overseeing and managing all wellness activities and treatments within the hotel facilities.
Key responsibilities include ensuring exceptional customer service and experience, managing a team of therapists and spa staff, developing business and products to meet customer standards, overseeing training and mentorship programs, and managing financial and budgeting aspects of the spa and therapy business.
Requirements
* 3-5 years' experience as a Spa Manager/Director is essential.
* Spa Management or Wellness Management qualification is considered a distinct advantage.
* Customer-oriented with a holistic and wellness approach to providing exceptional service.
* Ability to develop business and products that offer the highest standard to customers.
* Experience with leadership and management in a 4*/5* hotel spa environment.
What We Offer
* Competitive salary dependent on experience and qualifications.
* Personal Development Plan.
* Performance-based bonuses.
* Staff discounts and gym membership.
* Free parking and meals on duty.