The Address Citywest is hiring a Night Duty Manager.
Key Responsibilities:
1. Act as the Manager-on-Duty during
night hours, taking full responsibility for hotel operations
2. Ensure all overnight
activities comply with hotel policies and brand standards.
3. Supervise, allocate
duties, and support night staff including reception, and night porters.
4. Handle escalated guest
queries, complaints, and requests professionally.
5. Conduct or supervise
night audit procedures, including reconciliation of daily revenue.
6. Ensure compliance with
health & safety, fire safety, and emergency procedures as a first
point of contact
7. Support management with
operational planning and service improvements through efficient night
shift reports
8. Ensure compliance with
Irish hospitality regulations, data protection, and hotel policies.