Vendomtalents is hiring a Guest Experiences Administrator (W/M) for the Ashford Castle Who we are looking for?A highly orgnaised administrator with the ability to be professional and communicate courteously and efficiently with guests and colleagues alike. We are looking for a service driven individual to join our five star team. This is a fantastic opportunity to either begin or continue your career in one of the worlds Five Star Forbes hotel. Working with a professional and welcoming team you will be part of creating Ashford moments for our guests and colleagues with your main duties including:Emailing guests prior to arrival to prepare a bespoke plan for their stay.Communicate hotel information to guests, to fully inform on all services and offerings available.Update Opera to reflect guest's plans.Keep up to date with hotel dining, Spa and so forth, this information will instil confidence with our guests in the services we offer.Communicate with all third party activity suppliers to have up to date information regarding activities and services they provide.Work closely with Reception, Concierge and Reservations.Profile :Self-motivated and standards-driven, with the ability to thrive in a fast-paced environment.A fluent English speaker who maintains high personal standards and embraces the challenges of working in Ireland's most luxurious hotel.Excellent communication and interpersonal skills.Strong organisational abilities with a talent for prioritising tasks effectively.A commitment to delivering quality guest service.A people-oriented individual with the drive and potential to grow within our dynamic, service-driven environment.Flexible, willing to work within the Rooms Division department when needed, including front-of-house and estate duties.Capable of handling high-pressure situations and busy periods with composure.Knowledgeable about Forbes 5-star standards.Using innovative, adaptable, and flexible in approach.Legally eligible to work in Ireland.Don't hesitate to apply directly on vendomtalents: Guest Experiences Administrator (W/M) | VendômImportant Notes:By applying through this LinkedIn job posting or the link in the publication, you authorize us to forward your CV directly to the client.