As aSales Team Manager, you will lead and develop a high-performing inbound sales teambased onsite in Carlow.You will be responsible for driving sales performance, coaching and motivating team members, and ensuring excellent customer service and compliance standards are consistently met. This role is ideal for a hands-on leader who thrives in a target-driven environment and enjoys mentoring others to succeed.Key ResponsibilitiesTeam Leadership: Manage, motivate, and develop a team of sales agents to achieve individual and team sales targets.Performance Management: Monitor team performance, provide feedback, and implement action plans to meet and exceed targets.Coaching & Development: Deliver regular coaching, training, and mentoring to support skill growth and career progression.Sales Strategy: Collaborate with senior management to implement sales initiatives and process improvements.Customer Focus: Ensure the team consistently delivers excellent service and positive customer experiences.Reporting & Analysis: Track and analyse sales metrics, providing regular performance reports and insights to management.Compliance & Quality: Maintain high standards of regulatory compliance, data protection, and quality assurance.Team Culture: Foster a positive, collaborative, and results-driven team environment onsite in Carlow.Recruitment & Onboarding: Support hiring, induction, and onboarding of new sales agents.Person SpecificationManagement Experience: Proven experience managing a call centre or inbound sales team.Sales Performance Driven: Strong track record of meeting or exceeding sales targets.Coaching Skills: Able to mentor and develop team members effectively.Communication Skills: Excellent verbal and written communication; confident in presenting performance insights.Analytical Mindset: Comfortable monitoring metrics, interpreting data, and driving improvement.Customer Focus: Dedicated to delivering a high standard of customer service.Resilience & Leadership: Positive, persistent, and able to lead under pressure.