Job Title:
D365 CE Functional Consultant
Location:
Hybrid/Remote options available
Employment Type:
Full Time
About the Role
We are seeking a skilled and motivated
Dynamics 365 CE Functional Consultant
to join our client. You will play a key role in designing, configuring, and implementing D365 CE solutions that align with business requirements and drive digital transformation. This is an exciting opportunity to work on end-to-end projects across various industries.
Key Responsibilities
* Collaborate with stakeholders to gather and analyse business requirements.
* Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
* Create functional specifications and work closely with technical teams to ensure successful delivery.
* Lead workshops, training sessions, and user acceptance testing (UAT).
* Support data migration, integration, and deployment activities.
* Provide post-go-live support and continuous improvement recommendations.
* Stay up-to-date with the Microsoft roadmap and new features.
Required Skills & Experience
* Proven experience as a Functional Consultant in Dynamics 365 CE / CRM.
* Strong understanding of business processes in Sales, Customer Service, and/or Marketing.
* Hands-on experience with Power Platform (Power Apps, Power Automate).
* Excellent communication and stakeholder management skills.
* Ability to write functional documentation and user stories.
* Experience with Agile or Waterfall methodologies.
Desirable Qualifications
* Microsoft certifications in Dynamics 365 CE or Power Platform.
* Experience with Azure services and integrations.
What We Offer
* Competitive salary and benefits package.
* Flexible working arrangements.
* Opportunities for professional development and certification.
* A collaborative and inclusive team culture.