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OVERALL RESPONSIBILITY
This role exists to support the management of an effective and high-quality cleaning operation at the client site.
* Title: Deputy Cleaning Manager
* Reports to: Cleaning Services Manager
* Direct Reports: Cleaning team
* Contract Type: Maternity Leave Cover
* Hours: 40 hours per week
OVERALL RESPONSIBILITY
This role exists to support the management of an effective and high-quality cleaning operation at the client site.
MAIN DUTIES/RESPONSIBILITY
Reporting into the Cleaning Services Manager, you will support a team of Managing a team of 65 + people including weekend/cover/relief staff on daily basis, delegate tasks and set deadlines in our client's site ensuring the delivery of KPI's, SLA's and service desk requirements which are set out within our contract.
You will assist the site Cleaning Services Manager to manage the service within the budget allowed for cleaning services within the site to encompass labour, cleaning materials, equipment, and consumables.
You will ensure that all staff on site receive the training required such as company and client Induction training.
You will be responsible in completion of weekly rosters for the site and accurately captured within time and attendance system in accordance with budget.
Dealing with all aspects of the recruitment process, staff and performance management including the disciplinary procedures.
Replying to emails daily and delegating tasks to responsible teams.
Liaising with facilities team / engineer team to ensure a speedy resolution of any issues or faults.
Ensuring that control measures and Health and Safety processes to ensure a safe working environment for all our employees and client staff and visitors.
To develop a productive workforce that is customer focused.
Build on client relationships onsite developing retention strategy with the venue
To provide your onsite Cleaning Services Manager with a monthly report of activity, progress, and issues.
Weekly Cleaning Audits: Conduct on-site audits with the client, ensuring cleaning standards are met and addressing any issues.
Evening Site Visits: Carry out regular visits to monitor operations, safety compliance, and overall site conditions.
Contractor Oversight: Check performance of external contractors (e.g., PHS, Aqua Clean), ensuring service quality and compliance.
Access & Permits: Arrange site access and permits for contractors, ensuring compliance with security protocols.
Employee & Contractor Access: Process access requests for new employees and contractors, ensuring proper authorization.
Staff Cover: Organise cover for absent staff to maintain smooth operations.
Team Meetings: Hold weekly meetings with site supervisors and monthly meetings with the full team to review performance and updates.
MAIN DUTIES/RESPONSIBILITY
Accept opportunities for continuing training where provided by Samsic Facility.
To be aware of one's own responsibilities towards health and safety.
Act as an ambassador of Samsic Facility at all times with colleagues and members of the public.
Adhere to the Data Protection policy on all aspects of data safety and storage.
PERSON SPECIFICATION
Must be self-motivated and complete all tasks in a professional, accurate and timely manner.
Team player, yet highly self-driven and ambitious.
Communicate all information in an open and courteous manner.
Possess the highest degree of integrity and confidentiality at all times.
A professional and dynamic person that can adapt to change as required.
High level of proficiency in Microsoft Office suite.
Ability to multi task.
Ability to work under pressure in a busy environment maintaining high quality standard of work.
This job description applies to those providing cleaning services on behalf of Samsic Facility and is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of this service.
The role is from Monday to Friday, evening and weekend work will be expected.
Samsic Facility is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services
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