Overview
We are looking for an experienced AI and Agentforce Product Manager to lead the development and lifecycle of our Employee Success (ES/HR) Agent and AI products. This individual will define strategy, build roadmaps, and collaborate with cross-functional partners including Business Technology (IT), Data Engineering, 3rd-party vendors, UX Design, Research, and HR Centers of Excellence (COE) to deliver innovative solutions that address ES, employee, and manager needs. The Product Manager will ensure high-quality product delivery, manage lifecycle, and continuously improve offerings based on feedback and data insights.
Key Responsibilities
Product Strategy & Vision:
* Define and articulate product vision, strategy, and roadmap.
* Conduct market research and stakeholder discovery to identify opportunities.
* Prioritize features based on user needs, business objectives, and technical feasibility.
* Stay up to date with technology advancements and industry trends.
Cross-Functional Collaboration:
* Partner with Business Technology, ES Data Engineering, Legal & Ethics, Research, and UX teams to drive product development from ideation to delivery.
* Collaborate with Change Management, Communications, and operational teams to ensure successful launches and adoption.
Data-Driven Decision Making:
* Define KPIs and measure product performance.
* Use analytics to inform product decisions and enhance user experience.
* Ensure ethical considerations in AI development and monitor potential biases.
Product Lifecycle Management:
* Manage the full product lifecycle: ideation, requirements gathering, launch, post-launch monitoring, and iteration.
* Prioritize features, define detailed user stories, and collaborate with Business Analysts on requirements.
* Coordinate releases and work with stakeholders for timely delivery.
Customer & Stakeholder Engagement:
* Gather feedback from customers to understand pain points and identify opportunities.
* Lead cross-functional teams to bring new products from concept to launch.
* Present updates, roadmaps, and performance reports to executives and stakeholders.
Qualifications
Experience:
* 5–7 years of product management experience.
* Proven track record managing products from concept to launch.
* Experience collaborating with data scientists, engineers, and designers.
Education:
* Bachelor’s degree or equivalent experience.
Skills:
* Translate complex concepts into clear, user-friendly requirements.
* Strong communication, collaboration, and facilitation skills.
* Business acumen to build cases and quantify results.
* Ability to manage multiple tasks and priorities.
* Familiarity with Agile methodologies and tools.
* Analytical mindset with data-driven decision-making experience.
Preferred Qualifications:
* Knowledge of HR business processes and products.
* Understanding of AI/ML concepts, including Generative AI, Large Language Models, Knowledge Graphs, RAG, etc.
* Awareness of ethical AI principles and practices.
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